What are cookies?
Cookies are small text files that are placed on your computer by our website when you visit. They are widely used in order to make our website work, or work more efficiently, as well as to provide information to us. This includes anonymised Google Analytics data. We use some essential cookies to make this service work. We also use cookies to ensure that we give you the best experience on our website. We would like to use analytics cookies so we can understand how you use our website and make improvements. Further information on storage, use & access to cookies, can be found on our Cookie Policy. Before we can use some cookies we require your consent. You can change your cookie preferences at any time.
An effective service desk will engage with end users, acting as a single point of contact for resolving colleague faults, handling requests, gathering feedback and answering questions. A service desk...